Prepare your video tapes
STEP 1: Number your video tapes in the order you want them transferred (if you have a preference). Label each tape if you want the video labels to appear on the file names.
STEP 2: Decide what names you want for the files. How do you want it to read? This is just for your benefit so you'll know what's in each file. (Example: Smith Family Videos)
STEP 3: Do you want any of the video tapes combined into the same file?
STEP 4: Is it okay to split a video tape over 2 or more files if necessary?
STEP 5: What file format do you want them in? AVI, MOV, or another?
STEP 6: Will you be providing your own external USB or flash drive or do you want us to acquire one for you? If you're providing your own, don't forget to put it with your videos.
STEP 7: Do you want your VHS, 8mm or other videos put on a Gold Archival DVD or a regular DVD?
STEP 8: Do you have any 8mm or 16mm films that you need transferred to DVD or hard drive? This would be a good time to get them together and bring in with your videos. Film begins to disintegrate after about 15 years, you can read more about this on the National Film Preservation Foundation's website.
STEP 9: Do you have any DVDs that need to be copied before they become damaged beyond the ability to copy them?
STEP 10: Now you're ready to bring your videos to Sunray to convert. If you're in the San Diego (or southern California area), you may bring them by our office. Otherwise feel free to ship them to us. We recommend using a courier such as UPS or FedEx for shipping as they have good tracking systems so you'll know where the package is at all times.
Turn-around time for video conversion can run from 1 day to a few weeks depending on how much video you have.
Placing your order
Drop your videos off in person (if you're in the San Diego area):You may drop them off at our office. We're here from 10:00 am to 6:00* pm (Pacific Time) Mon-Thurs, 10:00am to 5:00pm on Fridays. Directions to our office
We'll call you when they are ready for pick up.
*Drop off & pick up your film after 6pm Mon-Thurs available by appointment.
Our normal turn-around time is approximately 7-10 business days. (For 16mm film, allow 8-10 business days.) Turn-around time is subject to change based on periodic fluctuations in demand for our services.
Download our order form, print it, fill it out and enclose it with your order and ship** them to:
Be sure to include your preferred method of return shipment**.
We'll ship them back to you when they're finished, via the carrier you've selected**.
**We recommend shipping your movies via UPS or FedEx, since they have the ability to track the whereabouts of your package at any given time.
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